This is not about the Doctor this is about his latest hired support staff that works the front desk . I and my family have been coming to the good Dr for nearly 18 years we always had a great experiences until recently. He hired on a new receptionist and she became the issue , it first started with my wife who did a conference call with her pharmacist to the doctor's office to not go back and forth on the phone and the newly hired receptionist had an issue with it and hung up on my wife trying to fill her prescription. I called to setup an appointment for my son and the same receptionist immediately after picking up first thing out of her mouth and I've been calling for appointments for 18 years asked before anything what insurance do I have even though she can easily find out if she was willing to look me up in the system and ask do you still have xyz insurance. I told her and she said make sure you bring your insurance card like I haven't done so for 18 years , she made me feel like the visit was all about insurance and the $$$ the will collect from it instead of sounding concern for our medical need. I had never felt that from any other staff member of Dr. Harbarchuck in 18 years. It is a shame how one new person on staff can change ones feelings about a place so I have now begun the process of looking for another doctor in my area , I hope she doesn't cost the doctor more patients , it really would be in his best interest to replace her !
Excellent
Hrabarchuk Eugene Md is a US Doctor based in Franklin, New Jersey. Hrabarchuk Eugene Md is located at 165 NJ-23, Franklin, NJ 07416, USA.
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